Help Center

Daimore Gift Store

FAQ

Do I need to register to shop?

How do I create an account?

Will you pass my details to any other companies?

What do I do if I have forgotten my password or my password does not work?

What is your online security policy?

How do I place an order?

What do I do if there’s a problem with my order?

What payment methods do you accept?

Can I cancel my order?

How do I add an item to my order after checking out?

I’ve received faulty item. What do I do?

I received my order, but one of them is missing. What do I do?

I’ve received an incorrect item in my order. What do I do?

Can I change my address once my order is placed?

When will you process my orders?

Are items in my cart reserved for me?

How do I check my order number?

I have done my purchasing my orders, but I decided to change the name / color / type of product from my orders. What shall I do?

Why my order is notified as Out of Stock?

Is there any shipment delays for season periods (eg. Hari Raya, Chinese New Year etc)?

I need my order urgently. What shall I do?